Data Centre Professionals — 24 / 7 / 365

Your hands and eyes on site.

Need someone at your data centre tonight? DACPROS engineers are your hands and eyes on site — racking servers, swapping drives, tracing faults, rebooting kit. From SaaS startups to MSPs, if you've got racks in a colo and no one to walk the floor, we're the call.

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24/7365 days a year
UKEngineers nationwide
10Core services
100%Life-cycle coverage
Accredited & certified
  • CompTIA A+ certified
  • CDCMP — Certified Data Centre Management Professional
  • PRINCE2 project management accreditation
  • ITIL service management accreditation
  • ISO 27001
  • ISO 9001
  • ISO 14001
  • Cyber Essentials Plus
View accreditations

Our services

The full hardware life cycle, handled.

Whether you're a 20-person SaaS company with four racks at Telehouse, an MSP managing clients across eight data centres, or a hosting startup racking servers every month — we're the partner that means you never need to drive to the data centre at 2am.

01

Smart Hands

Our experts on hand 24/7/365 to service your infrastructure — an extension of your IT department.

 02

Build & Deployment

Expert installation — racking, stacking, OS install and structured data cabling, done right first time.

 03

Hardware Maintenance

Maximum efficiency, minimal disruption. Pre-scheduled on-site attendance by qualified engineers.

 04

Project Management

Tech-savvy PMs cut communication errors, eliminate delays and keep complex work on track.

 05

Decommissioning

Safe, structured end-of-life teardown of legacy hardware with full audit trail and secure media handling.

 06

Recycling

Responsible, certified disposal of retired equipment — WEEE-compliant chain of custody, cage to recycler.

 07

Moving Infrastructure

Site-to-site relocations with sequenced power-downs, sealed transport and tested re-instatement.

 08

RMAs

Return Merchandise Authorisation handled end to end — faulty units identified, swapped and returned.

 09

OEM & EOL / EOSL

Independent support for hardware past its OEM end-of-life dates — extend the useful life of your kit.

 10

White Label IT

We work invisibly under your brand — your customers see your engineers, you see one scalable workforce.

Why DACPROS

Don't take a chance with generalists.

You don't have a full-time DC team — and you shouldn't need one. But when your server goes down at 2am or a client needs 10 servers racked by Friday, you need someone who knows their way around a cage. That's us.

With a generalist

  • Your colo's remote hands takes 4 hours for a 5-minute reboot.
  • You drive to the data centre yourself — again.
  • The freelancer you found online can't get badged past security.
  • Nobody photographs the work, so six months later you're guessing.

With DACPROS

  • One certified engineer owns the job — call to sign-off, same day.
  • Badged and cleared at major UK facilities — Telehouse, Equinix, Global Switch and more.
  • Every visit photographed, labelled and documented with a full audit trail.
  • You stay at your desk. We deliver at the data centre.

Field operations

No DC team? No problem.

Most of our clients don't have on-site data centre staff — they're SaaS companies, MSPs, hosting providers and growing businesses with racks in a colo. We're the team they call when they need hands on the floor, 24/7/365, without hiring a single engineer.

— DACPROS Field Operations · A+ · CDCMP · PRINCE2 · ITIL

Proven standards

Before / after. Meticulous by default.

Every engagement is documented. This is the standard our engineers hold on every rack, every cage, every visit — colour-coded, dressed to radius, labelled both ends and certified.

Before Before — a server cabinet with tangled, undressed network cabling hanging loose in a data centre.
After Dressed to radius Labelled both ends After — neatly dressed, colour-managed cabling across a row of rack-mounted servers with healthy green status LEDs.
Structured cabling — comms room re-terminatePROJECT · LONDON-EAST
Colour-coded VLANs · slack managed · every run certified and tested.
Before
After Airflow-correct fill Asset-tagged & logged
Rack build & stack — 12U enterprise deploymentPROJECT · SLOUGH M4
Blanking panels fitted · PDU-balanced · photographed handover pack delivered.

How we work

One partner, end to end.

01

Engage

One call to our London hub. We scope the work and confirm scope, access and timing the same working day.

02

Build

Certified engineers deploy on site — racked, cabled, installed and tested to documented standards.

03

Maintain

Smart hands and pre-scheduled maintenance keep your infrastructure healthy, 24/7/365.

04

Evolve

Moves, RMAs and OEM/EOL support extend the useful life of your kit as your estate changes.

05

Retire

Secure decommissioning and WEEE-compliant recycling, with full chain-of-custody audit.

UK coverage

London hub. Engineers nationwide.

Questions

Smart hands, answered.

My server is down — can you send someone to the data centre?
Yes — call our London hub on 0333 444 8301 and we'll dispatch an engineer to your data centre. We attend major UK facilities including Telehouse, Equinix, Global Switch and regional sites, 24/7/365. We can reboot, diagnose and swap components on your behalf — you don't need to be there.
I need someone to rack and cable new servers — do you do that?
Yes — rack and stack is one of our most requested services. We rack the hardware, route and dress the cabling, connect power and network, install the OS if needed and test the lot. From a single 1U to a full-cage buildout, we handle it end to end.
Can you be our outsourced data centre team?
Absolutely. Many of our clients are SaaS companies, MSPs and growing businesses that have racks in colocation but no on-site staff. We act as your data centre team on demand — smart hands, builds, maintenance, decommissioning, the full life cycle — so you get enterprise-grade support without the headcount.
What is a smart hands service?
Smart hands is on-site technical support at a data centre or server room. DACPROS engineers act as an extension of your IT department — re-seating cables, swapping components, racking and stacking, running diagnostics and being your hands and eyes on site, available 24/7/365.
Where does DACPROS operate?
DACPROS covers the whole of the UK with engineers nationwide, coordinated from our London hub in Hammersmith. We attend data centres and server rooms across major UK corridors including Slough / M4, London Docklands and the Thames Valley.
What hardware life-cycle services do you provide?
We cover the full equipment life cycle: smart hands, build and deployment, hardware maintenance, project management, decommissioning, recycling, moving infrastructure, RMAs, OEM and EOL/EOSL support, and white-label IT services.
Is DACPROS certified and accredited?
Yes. DACPROS engineers and processes are backed by industry accreditations including CompTIA A+, CDCMP (Certified Data Centre Management Professional), PRINCE2 and ITIL.
Do you offer 24/7 support?
Yes. Our smart hands and dispatch operate 24 hours a day, 7 days a week, 365 days a year, so mission-critical hardware is covered around the clock.

Get in touch

Server down? Racks to build? We're on it.

Tell us the data centre, the rack and what needs doing. Our London team responds the same working day — or right now, if it's urgent.

Call+44 (0)333 444 8301
HQHammersmith, London

// Start an enquiry

Tell us the site, the kit and the work on our contact page — with a map and the enquiry form — or call the London team now.

Open the contact page Call +44 333 444 8301